Returns & Exchanges

At Remarkable Outdoor Living, we want you to be completely satisfied with your purchase. If your outdoor furniture isn't the perfect fit for your space, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Items

  Ensure all furniture pieces are disassembled and placed back into their original packaging with all hardware and assembly manuals included.

• 3.
  Schedule a Pickup

  Once your request is approved, our logistics team will coordinate a convenient time for our specialized furniture carriers to collect the items from your location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods to verify their condition, we will issue a refund to your original payment method, minus any applicable shipping fees.